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Terms of Services

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website (the “Service”) operated by Rezolutions Design (“us”, “we”, or “our”).

Your access to and use of the services offered by Rezolutions Design is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all of our clients who access, use the Service, or pay our invoices.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service and all payments will be considered forfeit. By starting a project (paying an invoice) with Rezolutions Design, you have read and agreed to these terms & policies. Upon payment of the invoice, the client accepts that all payments are final with no refunds regardless of the stage of the project.

Project Management Portal Participation

Upon payment of the website development invoice, the client consents to participate in our project management portal via Active Collab which we, Rezolutions Design LLC, will provide upon hire. Inside the project management portal the client must participate by providing project pre-requisites which could include media content, Website Theme selections, and website related content, so that Rezolutions Design can create the website to completion. Failure to comply by participating in the project management portal will result in an automatic termination of the project and forfeiture of any payments. The client consents that upon forfeiture they will not obtain a refund and all services are terminated.

Website Warranty

During the final phase of the website development, Rezolutions Design will turn over the ownership portal to the client. Upon ownership transfer, Rezolutions Design will be placed as a staff account on the client’s website. If the client holds a Mid-Shopify plan membership ($79/month) or higher, they are granted a 5-year service warranty as long as they remain using Shopify as a website platform and subscribed to Shopify’s Mid plan or higher. If the client removes Rezolutions Design as a staff and/or removes the credits on the footer which states “Designed by Rezolutions Design” or changes the permissions to limited instead of full access, this instantly voids the service warranty. Any inquiries the client makes after a voided warranty will be invoiced to the client as consultation services.